We know you’re bound to have some questions about wedding videography; here are some of the most frequent ones. If we don’t answer your question, please feel free to contact us at any time.

How do we get started?

We can’t wait to begin working with you! The best way to get started is to shoot us a message with details about your wedding. We will get back to you about the availability of your wedding date and arrange a time to talk more about you, your wedding, and our packages. After all the decision making is over, we’ll sign the contract, at which time a $200 non-refundable deposit is due. We’ll then reserve your date and be in touch about additional details.

What’s included in your packages?

Head here to learn more about our packages.

What is your style?

Our style is candid. Throughout the day, we try our best to be unnoticed and out of the way. Enough people will be telling you where to go and when to smile–we avoid all of that to tell your story in the most genuine way possible. Additionally, we believe that the wedding ceremony is sacred and should be respected as such. That being said, we work hard to position our cameras in a way that requires little movement and distraction. While this sometimes results in “not as cool” shots, we want to ensure that we aren’t taking attention away from you or the service.

Will you book more than one wedding on our date?

No, once we reserve your date our policy is to not book any other weddings on your date or the weekend around it. We want your day to have our full attention.

How long will you be at our wedding?

The Everything Package includes 8 consecutive hours of on-location time and the Essentials Package includes 5. We do not split up our time after we’ve arrived. At minimum, we like to arrive at your wedding at least one hour before the ceremony begins to get setup and get shots of decorations and details.

How do you choose the music for the highlight reel?

We typically license our music through Musicbed and/or SongFreedom. After the wedding, we’ll ask you about some songs you like and from there we’ll pick some that fit your style and personality. We ensure that the chosen music fits the mood and subject of the clips in the highlight reel.

What about traveling?

We will travel just about anywhere in the Midwest to capture your special day. Please note that all travel related expenses will be included in your final package total.

Do you offer any discounts?

We try to make our packages as affordable as possible. That being said, we do not offer discounts (unless we’re running a promotion, of course). If you or your spouse-to-be have served or are serving in the military, we offer a $50 reduction on any package. Shoot us a message.

What happens if you get sick?

In the unlikely event that all of us are sick, we have some backups who we can call in to take over.

Do we have to feed you?

We’d prefer to be fed. It’s not a requirement of course, but we’d appreciate two seats and two meals at the reception.

What kind of equipment/editing software do you use?

We shoot all of our weddings with Canon and Panasonic HD Cameras. We use Adobe Premiere Pro for all of the editing.

How long does it take to get the final video?

We’ll post your highlight reel online via our website and social media about 7-10 weeks after your wedding. Your full-length ceremony and speeches video will be delivered in the format of your choosing (flash drive, Blu-ray, or DVD) around the same time frame.

How long will you retain our wedding footage?

We will maintain raw and edited footage on an external hard drive for 6 months following your wedding.

What type of media should we choose for the final video?

For your full-length ceremony and speeches video, we give you a few media options to choose from, flash drive, Blu-ray, or DVD. We shoot in HD, so if you want full HD quality, choose a flash drive or Blu-ray disc. We recommend the flash drive option for it’s lifespan and video quality. If you don’t have the capability of playing media from a flash drive on your TV, you’ll want to stick with the traditional disc format.

Something to keep in mind: burned discs will not last forever, especially if they are mishandled. We recommend making your own copies of the discs or loading them to your computer’s storage to make sure you always have your video. For more information on data storage lifespans, see this article.

*Please note that we cannot guarantee that a disc will work with your equipment. Some older Blu-ray and DVD players do not support burned discs. Additionally, we cannot be held responsible for changes in technology or mishandling of discs that prevent you from viewing your video.

Who should we talk to if you’re not available on our date?

There are lots of great wedding videographers in the Grand Rapids area but we recommend reaching out to Bradley Productions or Xavier Nicole if we’re not available for your date. Trust us, you’ll be in good hands with them.

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